Viral Video Shows Frontier Airlines Reps' Airport Meltdown That Left Passenger Stunned

Chaos erupted astatine Raleigh-Durham International Airport successful North Carolina erstwhile 2 Frontier Airlines representatives screamed astatine a paying customer and barred him from checking successful for his flight.

The relationship betwixt nan unnamed customer, a 45-year-old joined begetter of three, and nan Frontier representatives began soon earlier he started filming past Friday, according to nan New York Post, which obtained nan video that millions person viewed connected societal media. 

He reportedly showed up astatine nan airdrome 50 minutes earlier his formation but had not checked successful online. He missed nan physics kiosk's 60-minute check-in deadline, and erstwhile he approached nan agents, they told him he needed to salary a $25 precocious check-in fee.  

A Frontier Airlines typical refuses work to a man successful Raleigh, N.C. (Obtained by New York Post)

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"They each benignant of started chiming in, ‘Well, you should person checked nan website,’ like, not successful a master aliases polite way," nan man told nan outlet. "They were like, ‘It was your responsibility for not checking nan website. Sorry, it’s connected you,'"

A back-and-forth pinch nan agents ensued complete nan interest and lasted for astir 20 minutes earlier he decided to salary it, nan customer said.

"I’m ne'er flying this sh---y hose again," he admitted to saying earlier he began filming, mounting nan agents off. 

"Oh, you're going to cheque maine in," nan supplier said, apparently quoting nan customer's words backmost to him. "I stake you was wrong."

A 2nd Frontier Airlines gross supplier laughs and records connected her telephone while denying work to a customer. (Obtained by New York Post)

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"I paid for a ticket," nan man said successful nan video.

"And you didn't salary $25 for an supplier assistance fee," nan supplier says. "And you thought you was going to cheque successful 3 hours later, hello?" 

"And you thought you was going to get connected your flight?" nan supplier many times asks while filming nan customer and snapping her fingers. 

Meanwhile, different supplier tin beryllium heard laughing. 

"Because it's a policy, we don't power that," nan different supplier said. 

The customer was reportedly walking from Raleigh, North Carolina, to Boston. 

"Make maine cheque you in," nan first supplier says respective times. 

"You virtually activity for an hose that I bought a summons for," nan customer says. 

A Frontier Airlines level prepares to land. (Tayfun CoSkun/Anadolu Agency via Getty Images)

The man vented his vexation to nan New York Post. 

"What was singular to maine besides is that not 1 personification connected their broadside took nan master way aliases nan precocious road," he told nan outlet. 

"Listen, it’s my money astatine nan extremity of nan day, and erstwhile personification is caught disconnected defender pinch a complaint that they consciousness is successful immoderate ways unfair aliases unreasonable, of people they person a correct to definitive themselves," he said. 

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The New York Post reported that he ended up paying $500 for a JetBlue summons to get home.

"It’s not OK to beryllium disrespectful of personification for nary reason, but I was not being disrespectful to them personally, successful my opinion," he said. "I thought that they were being disrespectful to maine retired of nan gross because I was complaining astir a interest that I was wholly caught disconnected defender by."

Frontier said it has trim ties pinch nan representatives, who were not straight employed by nan company.

"We are alert of what occurred and person been straight successful touch pinch nan customer," a spokesperson for nan airline confirmed. "The individuals successful question, who activity for a third-party contractor, are nary longer associated pinch nan Frontier account."