Indigo Waives Fees, Allows Free Rebooking Via Alternate Airports Amid Flight Disruptions

Gurugram-based IndiGo connected Saturday said it will support passengers affected by ongoing disruptions owed to nan India-Pakistan information business and nan impermanent closure of respective airports.

To assistance travellers, nan hose is waiving each alteration and cancellation fees for bookings made during this period. Passengers scheduled to alert to aliases from impacted airports tin now rebook via adjacent replacement airports without paying immoderate further charges. This elasticity applies crossed IndiGo’s web for eligible bookings.

IndiGo besides announced plans to run typical alleviation flights from prime locations to support stranded passengers, pinch further updates to beryllium shared soon.

"We understand nan uncertainty this business whitethorn person caused and want to guarantee you that our squad is present to help. Change and cancellation fees are being waived for bookings made during this period. If customers were scheduled to alert into aliases retired of nan impacted airports, they whitethorn now take to travel
from aliases to different adjacent airdrome without immoderate further charges. This elasticity is disposable crossed our web for eligible bookings. We are besides readying to run alleviation flights to support stranded passengers and will stock updates arsenic these plans are confirmed," nan airlines said successful a statement. 

Amid heightened tensions betwixt India and Pakistan, a full of 32 airports were unopen down for civilian flights until nan greeting of May 15. Both Air India and IndiGo confirmed connected X (previously known arsenic Twitter) that their flights to definite airports will proceed to beryllium canceled. The closure, successful effect until 05:29 connected May 15, impacts cardinal airports specified arsenic Chandigarh, Srinagar, Amritsar, Ludhiana, Bhuntar, Kishengarh, Patiala, Shimla, Dharamsala, and Bathinda. Additionally, strategical locations for illustration Jaisalmer, Jodhpur, Leh, Bikaner, Pathankot, Jammu, Jamnagar, and Bhuj are among nan airports affected by this impermanent suspension.

The Airports Authority of India (AAI) and applicable aviation authorities person issued a bid of Notices to Airmen (NOTAMs) announcing nan impermanent closure of these 32 airports successful bluish and occidental India for each civilian formation operations from nan 9th to nan 14th of May 2025 (corresponding to 0529 IST connected nan 15th of May 2025) owed to operational reasons.

Previously, 24 airports adjacent Pakistan's borders aliases important defense bases were unopen down for civilian flights until May 10, which was subsequently prolonged to May 15. 

Here's nan afloat database of airports closed:
Adhampur
Ambala
Amritsar
Awantipur
Bathinda
Bhuj
Bikaner
Chandigarh
Halwara
Hindon
Jaisalmer
Jammu
Jamnagar
Jodhpur
Kandla
Kangra (Gaggal)
Keshod
Kishangarh
Kullu Manali (Bhuntar)
Leh
Ludhiana
Mundra
Naliya
Pathankot
Patiala
Porbandar
Rajkot (Hirasar)
Sarsawa
Shimla
Srinagar
Thoise
Uttarlai

India imposed a prohibition connected Pakistani airlines from utilizing its airspace connected April 30 arsenic retaliation for nan Pahalgam panic onslaught connected April 22, which claimed nan lives of 26 individuals. In response, Pakistan implemented a akin prohibition connected Indian carriers.

Published on: May 10, 2025 7:58 PM IST